Dmg Delta

CUSTOMER SATISFACTION SURVEY QUESTIONS

We would like to take this opportunity of thanking you for your custom. Please help us to improve our service to you by taking a couple of minutes to tell us about the level/standard of services you have received so far. We value your business and want to make sure we are meeting and exceeding your requirements and expectations.

  1. Are you aware of the complete range of services we provide?

       
    Yes
    No
    Order Info
     
     
     
     
     
     

    (If no, for further information please click on the relevant link to be taken to the web page or tick box to order brochure).
  2. How do you rate the overall quality of the services we provide?

    Excellent
    Good
    Not So Good
    Poor
    Speed of response times
    Reliability
    Ease of getting through to the right person within DMG
    Keeping you informed of progress

    Meeting your technical needs

    Accuracy of invoicing
    Engineers’ appearance
    Engineers’ quality of work
    Health & Safety concerns
  3. Would you recommend us to a colleague or client?

    Yes
    No
  4. Is there another service / area you think we should provide or would like us to provide?

    Yes
    No

    (If yes, please give brief details)

  5. In general, is there anything we are doing you are unsatisfied with?

    Yes
    No

    (If yes, please give brief details)

  6. May we contact you to discuss any of the issues raised in this survey?

    Yes
    No

    (if YES, how would you prefer us to make contact?)
    Phone
    Email
    Visit


    Contact Details
    *Name
    Address 1
    Telephone
    *Company
    Address 2
    *Email
       
    County
    		    
       
    Postcode
    		   *Required Fields