We’ve just returned from attending the Energy Solutions Show at Olympia. Supported by the British Institute of Facilities Management, of which DMG Delta is a member.
It was a great opportunity to discuss the latest products and technologies for improving the energy efficiency of organisations. Running parallel to this show was the M&E Building Services Event. Here we heard from top speakers about new building legislation and regulatory changes.
It provided a useful reminder of the recent consolidation of building regulations, with clarification on requirements that have been in contention such as the question: When is work on a flat roof a repair and when is it a renovation requiring Part L permission? The simplest answer is to ask us! The continuing drive for zero-carbon buildings was also put into focus with the challenge for non-domestic buildings being achieving the optimum balance between reducing heating, cooling and electric lighting demand.
As maintenance specialists, it was good to confirm the latest developments in energy management. From retrofitting boiler load optimisation devices to energy saving light bulbs and occupancy sensors, what impressed us with this 2011 show is how practical these options have become. Read more…
Zoe Rogers, our Resources Director recently took on a 5km run aid of Cancer Research.
Running through the streets of Cambridge city centre in the heat was not for the faint hearted. But Zoe was well prepared having trained for three months to achieve an excellent time of 32 minutes 37 seconds, raising £350 for her chosen charity.
”I was very pleased with my time and delighted that I raised a substantial amount of money for Cancer Research,” said Zoe. Read more…
We are very excited and proud to be able to announce that for the first time in our history, we have embarked on an Apprenticeship training scheme. We have now taken on two Apprentices, who both started with the company in September. A very warm welcome on board to both Daniel Driscoll and Thomas Poynter.
Historically, we have taken on one or two ‘trainee’ engineers and trained them up ourselves on the job, a method that has worked very well in the past and has produced some very talented engineers.
From now on however, we will be working in close conjunction with Mid Kent College, and our two new recruits will be attending a Plumbing and Heating course there on a long term day release basis to learn the trade. Alongside this, they will be out on the road working with, and learning from, their respective mentors, Dan Mitchell and Mick Walsh.
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It’s the quality of our client relationships that sets DMG Delta’s customer service apart. We work with Facilities Managers, Commercial and Residential Property Managers, treating every partnership with a personal and dedicated service.
Dave Collins
Each client is appointed a Contract Manager who is their key point of contact. So any questions are quickly answered by an expert, such as Dave Collins who is fully up to date with client specific requirements.
”When is comes to customer service, DMG Delta is second to none,” said Kirsty Speakman, Service Manager, DMG Delta. “We have long-standing partnerships with our clients, many as significant as thirty years. It’s our dedication to delivering a professional and seamless customer experience that sees the smooth running of our client’s facilities.”
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Talent is the key for DMG Delta and it’s because of our professionally qualified workforce that we’ve earned the Investors in People accreditation. This is an award which reflects our focus on continuing development and training.
DMG Delta attained Investors in People status in 2005. We pride ourselves for our high staff retention, with a large proportion of our people achieving long service milestones.
”Working at DMG Delta seems to inspire high levels of staff loyalty,” said Karen Hammond, HR and Group Services Manager. “A large proportion of the staff, myself included, have been with the company for ten years or more. This is a rarity in this day and age, and I believe it’s a testament to the company’s investment in training and development; our commitment to the principles of Investors In People; and our continued efforts to make improvements in crucial areas such as internal communications.”
But it’s not just DMG Delta’s management which boasts such a great work ethic. Many of our engineers have also been with the company for many years. “DMG Delta is a great place to work and has a strong sense of loyalty amongst its engineers and customer service teams,” said Nigel Driscoll, Engineer.
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